7.30am LONDON BRIDGE: Outside London Bridge Hospital on Tooley Street, opposite the London Dungeon
7.55am KINGS CROSS: Outside Camden Town Hall on Euston Road, opposite St Pancras Station, Bus Stop A
8.10am BAKER STREET: Outside McDonald's restaurant on Baker Street
8.25am VICTORIA: Outside, Press Centre (Loading Bay) 292 Vauxhall Bridge Road SW1V 1AE - Opposite Argos
8.50am SOUTH KENSINGTON: Outside Kensington Grosvenor Hotel on Harrington Road
9.00am EARLS COURT: Opposite Earls Court Underground Station, WARWICK ROAD Exit outside Earls Court Exhibition Centre, Bus Stop C
We will drop off the passengers at the same place we picked them up from at the start of the tour or as close as possible to the starting point.
- Can specific seats be requested/reserved on the coach?
Unfortunately we do not offer a reserved seating position; first come first served!
- I am travelling with an infant do I have to pay for a seat?
Yes. All passengers including infants must have a seat on all coach tours. You must pay the child price and ensure you bring a suitable car seat if the child is unable to sit unassisted in a seat with a seat belt on. Babies and children can not travel on their parents laps due to UK safety regulations.
Please call our office for more information on 0207 436 9304 as certain requirements may apply
- Do you go to DisneylandParis?
We offer this as an optional extra for our Paris weekend breaks. Your tour manager will advise you of all your optional extras at the beginning of your tour. Alternatively you can book this online along with any other extra’s during the booking stage where prompted.
- Do I have to book my tour in advance or can I show up and pay on the day at one of the pick up points?
Unfortunately not, tours can be booked online up until midnight the day before the tour. We are unable to accept bookings on the day of the tour due to availability and operational reasons.
- Can I pay for my tour in cash?
Yes you will need to come to our office during opening hours of 8.00am – 6.00pm to book your tour. We are unable to hold places without full payment. You can book all of our tours online with a credit or debit card using World Pay.
- If I miss my tour can I move to another date?
Unfortunately not, please refer to our Terms & Conditions regarding missed tours and cancellations and we suggest also contact your travel insurance provider.
We advise passengers to arrive 10 minutes early to their pick up point as the times stated on the E-Ticket are departure times, and we cannot wait for late running passengers.
- I have a group and want a private booking/a tour you don’t offer, can you help?
We have a custom tours service for Groups using our fleet of mini coach & full size coaches offering a tailored service for your groups. We can also arrange airport transfers to your accommodation for groups should this be required, please email your quote requests to info@andersontours.co.uk – we are unable to quote for individuals or over the phone for private hire.
- I wish to cancel my booking/change the date
Please refer to the cancellation/changes policy in the Terms & Conditions. All changes and cancellations must be made in writing to info@andersontours.co.uk, cancellation & amendment fees apply which can be found at here
- I couldn’t get a visa to travel, can I cancel/change to another tour?
Please refer to the cancellation/changes policy in the Terms & Conditions
- I’m trying to make a booking but it won’t let me select any passengers, but it doesn’t say sold out?
If no seats are showing for you to select this could be that another agent/customer through our website are currently holding those seats during the booking process. To avoid double bookings we have a system in place for this.
If the system does not show as sold out, then please wait a while and refresh, as occasionally people quit the booking process but it suspends the seats for up to half an hour. In this time unfortunately, we cannot pick up these seats either, so if you call you will be advised of the above. It is likely though that the tour could be sold out once you refresh so may try another date.
