Directions from Goodge Street station – Exit left out of the station, then take the first street on the left, Tottenham Street (Starbucks on corner), walk straight up Tottenham Street until you hit Charlotte Street. Anderson Tours Travel Shop is located on the opposite side of the road by the pedestrian crossing.
1. I haven't received my E-Ticket, what do I do?
E-Ticket enquiries: Please check your Junk Mail Filter (and allow bookings@andersontours.co.uk to your safe senders list)
If you have booked a tour on our website and have not received your E-ticket, please contact us at info@andersontours.co.uk immediately. Alternatively if it falls on a day our office (Weekends & Bank Holidays) is closed we will be unable to resend the E-ticket to you, so please ensure you know where your pick up point time and details are, and take your World Pay payment confirmation email with you as this shows the booking reference also.
2. Where is my pick up point?
The details of your pick up point can be found on your E-Ticket; the details below may vary but are applicable for most tours.
Please see below the General UK Coach Day trip pick up points (located close to London Underground Tube Stations), please remember to arrive 10 minutes before your pick up time as we are unable to wait for passengers running late!
7.30am LONDON BRIDGE: Outside London Bridge Hospital on Tooley Street, opposite the London Dungeon
7.55am KINGS CROSS: Outside Camden Town Hall on Euston Road, opposite St Pancras Station, Bus Stop A
8.10am BAKER STREET: Outside McDonald's restaurant on Baker Street
8.25am VICTORIA: Bressenden Place in front of Portland House, opposite rear of theatre between Stag Place & Victoria Street
8.50am SOUTH KENSINGTON: Outside Kensington Grosvenor Hotel on Harrington Road
9.00am EARLS COURT: Opposite Earls Court Underground Station, WARWICK ROAD Exit outside Earls Court Exhibition Centre, Bus Stop C
Please note Stonehenge Private Viewing/Special Access Tours pick up points differ to those listed above.
Stonehenge Private Viewing/Special Access Tours
(Times will vary - please refer to your E-Ticket)
Ibis London Euston Hotel St Pancras - 3 Cardington Street, London, NW1 2LW - wait inside lobby
Royal National Hotel (Russell Square) Bedford Way, London, WC1H 0DG - wait outside of hotel
Thistle Marble Arch - Bryanston Street, Marble Arch, Central London, W1H 7EH
The Grosvenor previously Thistle Hotel Victoria Buckingham Palace Road, South London, SW1W 0SJ - wait inside lobby
MillenniumBaileysHotel Kensington - 140 Gloucester Road, London, SW7 4QH - Wait inside lobby
For more information on the hotel locations please visit the hotel’s websites
3. I am travelling with an infant do I have to pay for a seat?
Yes. All passengers including infants must have a seat on all coach tours.
Please call our office for more information on 0870 1111 400 as certain requirements may apply
4. Do you go to DisneyLandParis?
We offer this as an optional extra for our Paris weekend breaks. Your tour manager will advise you of all your optional extras at the beginning of your tour. Alternatively you can book this online along with any other extra’s during the booking stage where prompted.
5. Do you offer tours to LochNess?
Again this is offered as an optional extra on our Edinburgh weekend breaks along with some other great extras for the city including a night time Ghosts & Ghouls tour!
6. Do I have to book my tour in advance or can I show up and pay on the day at one of the pick up points?
Unfortunately not, tours can be booked online up until midnight the day before the tour. We are unable to accept bookings on the day of the tour due to availability and operational reasons.
7. Can I pay for my tour in cash?
Yes you will need to come to our office during opening hours of 8.00am – 6.00pm to book your tour. We are unable to hold places without full payment. You can book all of our tours online with a credit or debit card using World Pay.
8. If I miss my tour can I move to another date?
Unfortunately not, please refer to our Terms & Conditions regarding missed tours and cancellations.
